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Focus Service Quality

  • Best Support Around the Globe

 

Customer Service and Spare Parts Worldwide


We ensure that you are satisfied with our products and can continuously deliver the highest handling performance! Our customers appreciate the individual, competent advice during the entire course of the project. They can rely on serviceoriented commissioning and short response times.

Consulting

As the world's leading supplier of grabs and slewing units (rotators), we provide you with everything from a single source across all locations.Our services range from the manufacture of lifting equipment to maintenance of your system and customer services. 

Planning

Benefit from the know-how of our planners. They know transshipment centers as well as industrial facilities worldwide and will create an economical, future-proof handling solution for you that is tailored to your specific application.

Finish

With our global sales and service network, we are at your site and take care of the installation and commissioning of your system.

Maintenance/After Sales Service

We also offer you security after the purchase. With our global After Sales Service, we stand up for you and ensure the operational capability of your plant.

Availability

Our customer- and spare parts service is immediately available for you. We ensure that your concerns are fixed directly and quickly. With our global sales and service network, we are at your site and take care of your service case immediately.

Your Customer Service Contact

Tel. +49 5341 302-911
email: customerservice-grabs@peiner-smag.com

 

[Translate to English:]
Angelique Großert
Service and Administration
    [Translate to English:]
    Marcus Müller
    Service Technician

      Your Claims Contact

      Tel. +49 5341 302-655
      email: claims@peiner-smag.com

       

      [Translate to English:]
      Viola Radomski
      Claims and Administration

      Your Spare Parts Contact

      Tel. +49 5341 302-676
      email: spareparts-grabs@peiner-smag.com

       

      [Translate to English:]
      Daniel Schnaack
      Spare Parts Sales
      [Translate to English:]
      Manuela Malik
      Spare Parts Sales
      [Translate to English:]
      Jens Hochheim
      Spare Parts Sales
      [Translate to English:]
      Ralf Hartwig
      Spare Parts Sales

      Your Sales Contact

      [Translate to English:]
      André Grave
      Sales Manager - Waste to Energy
      [Translate to English:]
      Alina Pahlke
      Sales Manager - Port Applications and Process Plants
      Western Europe, Scandinavia, France, UK, Israel, Asia, Oceania
      [Translate to English:]
      Jan-Christian Heck
      Sales Manager - Shipping and Marine
      [Translate to English:]
      Philipp Herrmann
      Sales Manager - Port Applications
      Eastern Europe, Africa, Middle East, Americas
      [Translate to English:]
      Thilo Schmidt
      Sales Manager - Mobile Material Handling

      Service Partner

      Representatives

      Europe

      Lybover Recycling BULK.ID
      Oude Kassei 16
      8791  Beveren-Leie
      Belgium

      www.bulkid.be

      Bart Vanpoucke
      Werner Reinertz

      UN Mobilkraner S/A
      Ternevej 4
      8641  Sorring
      Denmark
      Jorgen Andersen

      www.unmobilkraner.com

      RG CONSULTING SASU Représentations Industrielles
      40 Rue Principale
      F-57430  Kirviller
      France
      Raymond Gadler

      SMAG Peiner Grabs (Hellas) Ltd.
      24, Xenofondos Street
      166 75  Glyfada
      Hellas
      Greece
      Elli Vardi

      LAS EQUIPMENT LTD
      Registered Office, Office 6, Rickinghall
      Business Centre, Willow Farm,
      Allwood Green, Rickinghall,
      Diss IP22 1LQ

      United Kingdom
      Jim Flatman

      http://lasequipment.com

      PORT SUPPLIES Srl
      Strada delle Fornaci, 20
      41126  Modena
      Italy
        Vincenzo Pezzuoli
        Guglielmo Pezzuoli
        Giulio Ferrari

        Santa Vida
        Omladinsca 23
        51410  Opatija
        Croatia
        Goran Brozovic

        EPMC Europe B.V.
        Nieuw Zeelandweg 20
        1045 BL  Amsterdam
        The Netherlands

        www.epmceurope.com

        Adrie van den Broek

        Austrian CraneSystems GmbH
        Gewerbeallee 16
        4221  Steyregg
        Austria
        Herbert Lehner

        MASTAL P.P.
        ul. Syreny 12
        01-132  Warszawa
        Poland

        www.mastal.com

        Gebel
        Stanislaw Maszczynski

        FACIL-Fornecedores Acorianos do Comércio e Indústria, Lda.
        Rua das Necessidades Norte, 115 A

        9500-702  Ponta Delgada Acores
        Portugal

        https://www.facil.pt/

        Ingenjörsfirma J. Gunnarsson AB
        Box 400
        30109  Halmstad
        Sweden
        Ola Söderquist

        JENAG SA
        Impasse des Eglantines 1
        1700  Fribourg
        Switzerland

        www.jenag.ch

        Santa Vida
        Omladinsca 23
        51410  Opatija
        Croatia
        Goran Brozovic

        SANTEM Sanayi Urunleri ve Temsilcilik Ltd. Sti.
        Ekin Sokak 40 / 1
        34149  Yesilyurt
        Istanbul
        Turkey

        www.santemltd.com.tr

        Asia

        AL FATTAH INTEGRATED SOLUTIONS
        House No. 1, Road 3-A
        Khulshi Residential Area

        Chittagong
        Bangladesh

        www.alfattahbd.com

        Shanghai Peiner SMAG Machinery Co., Ltd.
        6098, Huqingping Road,
        Zhujiajiao, Qingpu District

        201713  Shanghai
        China

        www.shpeiner.com

        EJEC (Hong Kong) Company Limited
        1/F., CMA Building
        Connaught Road Central

        Hong Kong
        Hong Kong

        Tomer Ariav
        24 Tzafririm Street
        Suite 6

        Haifa 34486
        Israel

        www.ariav.info

        SMAG-PEINER Grabs Limited
        Room 1306/Mori Tower Rop.
        Holland Hills, 5-11-1 Toranomon

        Minatoku
        Japan
        Nakatani Transportation Co. Ltd.
        Dept. of Technoservice
        2-1-24 Kaigan-Dori
        Minato-Ku

        Osaka 552
        Japan
        Mr. Moriyama

        INA Corporation
        #1034, 21 Century Bldg. 312
        Suyeong-Bo
        Nam Gu

        48508  Busan
        Korea

        inatrade@chollian.net

        In Hwa Jung
        Jin Hwa Jung
        INA Corporation
        #1034, 21 Century Bldg. 312
        Suyeong-Bo
        Nam Gu

        48508  Busan
        Korea

        inatrade@chollian.net

        Masfriend Co. Ltd.
        6F, No.39
        Chung Hsiao East Rd. Sec. 1

        Taipei 10049
        Taiwan
        Owen Cherng

        SANTEM Sanayi Urunleri ve Temsilcilik Ltd. Sti.
        Ekin Sokak 40 / 1
        34149  Yesilyurt
        Istanbul
        Turkey

        www.santemltd.com.tr

        North and South America

        RIMAC Representações
        Rua da Paz, 1601 CJ 406
        Chácara Santo Antônio – Santo Amaro

        São Paulo
        CEP 04713-002
        Brazil
        Marcelo Vieira

        www.rimac.com.br

        Servicios Maritimos JCMA Marine and Technical Advisers Ltda
        Almirante, Senoret No. 151
        Office No. 141

        Valparaiso
        Chile

        Schaefer BMA
        Calle 77B No. 59 – 61
        Oficina 705
        Centro Empresarial Las
        Americas II

        Barranquilla
        Colombia
        Eugenio de las Aguas

        www.schaefer-bma.com

        Equipos Para Ingenios, SA de CV
        Ahuehuetes No. 100-103,
        San Jose de los Cedros

        05200  Ciudad de Mexico
        Cuajimalpa
        Mexico
        Lic. Jose Luis Bueno Z.

        www.equiposparaingenios.com.mx

        RUBROS SAC
        Calle Boulevard 162,
        Of. 702
        Urb. Hogares de Monterrico
        Chico

        Lima 33
        Peru
        Rudolf Broser

        PEINER USA Inc.
        5 Dellinger Lane
        Bluffton, SC 29909
        United States

        www.peinerusa.com

        Buck Kreihs
        2225 Tchoupitoulas Street
        New Orleans, LA 70130
        United States

        Africa

        Egyptian Co. Engineering Equipment
        77 Mohamed Hassanein Heikal St.
        Nasr City

        Cairo
        Egypt
        Bakr Bersy

        Mantrad Enterprises Ltd.
        P.O. Box 82722-80100
        Sterling House
        Moi Avenue

        Mombasa
        Kenya
        Mr. Harrison Mbugua

        Product Info

        PEINER Grabs for Waste and Recycling Industries
        PEINER Grabs - The Original
        PEINER Grabs - Marine Operation
        PEINER Grabs - Biomass Handling
        PEINER Hydraulic Timber Grabs
        PEINER Hydraulic Orange Peel Grabs
        PEINER Hydraulic Clamshell Grabs (roadworks)
        PEINER Hydraulic Clamshell Grabs (bulk)