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Focus Service Quality

  • Best Support Around the Globe

 

Customer Service and Spare Parts Worldwide


We ensure that you are satisfied with our products and can continuously deliver the highest handling performance! Our customers appreciate the individual, competent advice during the entire course of the project. They can rely on serviceoriented commissioning and short response times.

Consulting

As the world's leading supplier of grabs and slewing units (rotators), we provide you with everything from a single source across all locations.Our services range from the manufacture of lifting equipment to maintenance of your system and customer services. 

Planning

Benefit from the know-how of our planners. They know transshipment centers as well as industrial facilities worldwide and will create an economical, future-proof handling solution for you that is tailored to your specific application.

Finish

With our global sales and service network, we are at your site and take care of the installation and commissioning of your system.

Maintenance/After Sales Service

We also offer you security after the purchase. With our global After Sales Service, we stand up for you and ensure the operational capability of your plant.

Availability

Our customer- and spare parts service is immediately available for you. We ensure that your concerns are fixed directly and quickly. With our global sales and service network, we are at your site and take care of your service case immediately.

Your Customer Service Contact

Tel. +49 5341 302-911
email: customerservice-grabs@peiner-smag.com

 

[Translate to English:]
Olaf Olbrich
Service Technician
    [Translate to English:]
    Angelique Großert
    Service and Administration
      [Translate to English:]
      Marcus Müller
      Service Technician
        [Translate to English:]
        Elke Schwarz
        Service and Administration

          Your Claims Contact

          Tel. +49 5341 302-655
          email: claims@peiner-smag.com

           

          [Translate to English:]
          Viola Radomski
          Claims and Administration

          Your Spare Parts Contact

          Tel. +49 5341 302-676
          email: spareparts-grabs@peiner-smag.com

           

          [Translate to English:]
          Daniel Schnaack
          Spare Parts Sales
          [Translate to English:]
          Manuela Malik
          Spare Parts Sales
          [Translate to English:]
          Frank Mewes
          Spare Parts Sales
          [Translate to English:]
          Ralf Hartwig
          Spare Parts Sales

          Your Sales Contact

          [Translate to English:]
          André Grave
          Sales Manager - Waste to Energy
          [Translate to English:]
          Alina Pahlke
          Sales Manager - Port Applications and Process Plants
          Western Europe, Scandinavia, France, UK, Israel, Asia, Oceania
          [Translate to English:]
          Jan-Christian Heck
          Sales Manager - Shipping and Marine
          [Translate to English:]
          Philipp Herrmann
          Sales Manager - Port Applications
          Eastern Europe, Africa, Middle East, Americas
          [Translate to English:]
          Thilo Schmidt
          Sales Manager - Mobile Material Handling

          Service Partner

          Representatives

          Europe

          Lybover Recycling BULK.ID
          Oude Kassei 16
          8791  Beveren-Leie
          Belgium

          www.bulkid.be

          Bart Vanpoucke
          Werner Reinertz

          UN Mobilkraner S/A
          Ternevej 4
          8641  Sorring
          Denmark
          Jorgen Andersen

          www.unmobilkraner.com

          RG CONSULTING SASU Représentations Industrielles
          40 Rue Principale
          F-57430  Kirviller
          France
          Raymond Gadler

          SMAG Peiner Grabs (Hellas) Ltd.
          24, Xenofondos Street
          166 75  Glyfada
          Hellas
          Greece
          Elli Vardi

          LAS EQUIPMENT LTD
          Registered Office, Office 6, Rickinghall
          Business Centre, Willow Farm,
          Allwood Green, Rickinghall,
          Diss IP22 1LQ

          United Kingdom
          Jim Flatman

          http://lasequipment.com

          PORT SUPPLIES Srl
          Strada delle Fornaci, 20
          41126  Modena
          Italy
            Vincenzo Pezzuoli
            Guglielmo Pezzuoli
            Giulio Ferrari

            Santa Vida
            Omladinsca 23
            51410  Opatija
            Croatia
            Goran Brozovic

            EPMC Europe B.V.
            Nieuw Zeelandweg 20
            1045 BL  Amsterdam
            The Netherlands

            www.epmceurope.com

            Adrie van den Broek

            Austrian CraneSystems GmbH
            Gewerbeallee 16
            4221  Steyregg
            Austria
            Herbert Lehner

            MASTAL P.P.
            ul. Syreny 12
            01-132  Warszawa
            Poland

            www.mastal.com

            Gebel
            Stanislaw Maszczynski

            FACIL-Fornecedores Acorianos do Comércio e Indústria, Lda.
            Rua das Necessidades Norte, 115 A

            9500-702  Ponta Delgada Acores
            Portugal

            https://www.facil.pt/

            Ingenjörsfirma J. Gunnarsson AB
            Box 400
            30109  Halmstad
            Sweden
            Ola Söderquist

            JENAG SA
            Impasse des Eglantines 1
            1700  Fribourg
            Switzerland

            www.jenag.ch

            Santa Vida
            Omladinsca 23
            51410  Opatija
            Croatia
            Goran Brozovic

            SANTEM Sanayi Urunleri ve Temsilcilik Ltd. Sti.
            Ekin Sokak 40 / 1
            34149  Yesilyurt
            Istanbul
            Turkey

            www.santemltd.com.tr

            Asia

            AL FATTAH INTEGRATED SOLUTIONS
            House No. 1, Road 3-A
            Khulshi Residential Area

            Chittagong
            Bangladesh

            www.alfattahbd.com

            Shanghai Peiner SMAG Machinery Co., Ltd.
            6098, Huqingping Road,
            Zhujiajiao, Qingpu District

            201713  Shanghai
            China

            www.shpeiner.com

            EJEC (Hong Kong) Company Limited
            1/F., CMA Building
            Connaught Road Central

            Hong Kong
            Hong Kong

            Tomer Ariav
            24 Tzafririm Street
            Suite 6

            Haifa 34486
            Israel

            www.ariav.info

            SMAG-PEINER Grabs Limited
            Room 1306/Mori Tower Rop.
            Holland Hills, 5-11-1 Toranomon

            Minatoku
            Japan
            Nakatani Transportation Co. Ltd.
            Dept. of Technoservice
            2-1-24 Kaigan-Dori
            Minato-Ku

            Osaka 552
            Japan
            Mr. Moriyama

            INA Corporation
            #1034, 21 Century Bldg. 312
            Suyeong-Bo
            Nam Gu

            48508  Busan
            Korea

            inatrade@chollian.net

            In Hwa Jung
            Jin Hwa Jung
            INA Corporation
            #1034, 21 Century Bldg. 312
            Suyeong-Bo
            Nam Gu

            48508  Busan
            Korea

            inatrade@chollian.net

            Masfriend Co. Ltd.
            6F, No.39
            Chung Hsiao East Rd. Sec. 1

            Taipei 10049
            Taiwan
            Owen Cherng

            SANTEM Sanayi Urunleri ve Temsilcilik Ltd. Sti.
            Ekin Sokak 40 / 1
            34149  Yesilyurt
            Istanbul
            Turkey

            www.santemltd.com.tr

            North and South America

            RIMAC Representações
            Rua da Paz, 1601 CJ 406
            Chácara Santo Antônio – Santo Amaro

            São Paulo
            CEP 04713-002
            Brazil
            Marcelo Vieira

            www.rimac.com.br

            Servicios Maritimos JCMA Marine and Technical Advisers Ltda
            Almirante, Senoret No. 151
            Office No. 141

            Valparaiso
            Chile

            Schaefer BMA
            Calle 77B No. 59 – 61
            Oficina 705
            Centro Empresarial Las
            Americas II

            Barranquilla
            Colombia
            Eugenio de las Aguas

            www.schaefer-bma.com

            Equipos Para Ingenios, SA de CV
            Ahuehuetes No. 100-103,
            San Jose de los Cedros

            05200  Ciudad de Mexico
            Cuajimalpa
            Mexico
            Lic. Jose Luis Bueno Z.

            www.equiposparaingenios.com.mx

            RUBROS SAC
            Calle Boulevard 162,
            Of. 702
            Urb. Hogares de Monterrico
            Chico

            Lima 33
            Peru
            Rudolf Broser

            PEINER USA Inc.
            5 Dellinger Lane
            Bluffton, SC 29909
            United States

            www.peinerusa.com

            Buck Kreihs
            2225 Tchoupitoulas Street
            New Orleans, LA 70130
            United States

            Africa

            Egyptian Co. Engineering Equipment
            77 Mohamed Hassanein Heikal St.
            Nasr City

            Cairo
            Egypt
            Bakr Bersy

            Mantrad Enterprises Ltd.
            P.O. Box 82722-80100
            Sterling House
            Moi Avenue

            Mombasa
            Kenya
            Mr. Harrison Mbugua

            Product Info

            PEINER Grabs for Waste and Recycling Industries
            PEINER Grabs - The Original
            PEINER Grabs - Marine Operation
            PEINER Grabs - Biomass Handling
            PEINER Hydraulic Timber Grabs
            PEINER Hydraulic Orange Peel Grabs
            PEINER Hydraulic Clamshell Grabs (roadworks)
            PEINER Hydraulic Clamshell Grabs (bulk)